Privacy Policy

Client confidentiality is of utmost importance to Xpert Care. Our team adheres to strict privacy policies, ensuring that all personal, medical, and sensitive information is handled with the utmost care and in compliance with Australian privacy principles and NDIS Commission regulations.

Collection of Information

We collect personal information necessary to deliver safe, tailored NDIS support services. This includes your contact details, emergency contacts, NDIS plan details, medical history, and specific care preferences.

Use and Disclosure of Information

Your information is used strictly for organizing, delivering, and evaluating care services. We do not sell or disclose client details to unauthorized third parties without your explicit written consent, except where required by Australian law or NDIS quality standard obligations.

Data Security

All physical and digital records are protected by encrypted storage, secure access protocols, and strict staff confidentiality agreements.

Contacting Our Privacy Officer

If you have questions regarding your personal information, wish to access your records, or have privacy concerns, please contact us at:
Email: [email protected]
Phone: 0469705661
Address: 1/22 PAYNEHAM Rd STEPNEY SA 5069 Australia